Orientation Email Sample: A Comprehensive Guide to Crafting a Perfect Onboarding Email

Are you about to embark on a new job, just recently hired in your dream organization? Congratulations! But as excited as you may be, starting in a new company can be a bit of a challenge- it’s all new territory. That’s why it is very important to orient yourself with the company’s culture and get familiar with your roles and responsibilities. And what better way to do that than through an orientation email sample, which will guide you through everything you need to know!

Don’t worry about the hassle of composing one from scratch, as you can easily find orientation email samples online that you can edit and adjust according to your situation. These samples can save you time and energy, and ensure that you have covered all the bases, making the process of starting your new job a lot smoother.

So sit back, breathe a sigh of relief, and check out some orientation email samples that you can use as a blueprint to introduce yourself to your new team at work.

The Perfect Structure for an Orientation Email

When it comes to sending an orientation email, the structure is just as important as the content. A well-organized email will help your new hires feel welcomed and supported from the very beginning, setting the tone for a positive onboarding process. Here’s the best structure to follow:

Start with a Warm Welcome

The first thing your new hires should see is a warm and friendly welcome. Take the time to introduce yourself and the rest of the team, and make sure to let them know how excited you are to have them on board. This will help ease any nerves and make the new employee feel like a valued member of the team.

Provide Key Information

Next, it’s important to provide your new hires with all the key information they’ll need to get started. This could include details about their job title and responsibilities, company policies and procedures, and important contact information. Break this information down into clear, easy-to-read sections, and use bullet points or numbered lists to help it stand out.

Set Expectations

It’s important to set clear expectations from the outset to help your new hires feel prepared and confident in their new role. This could include expectations around their work schedule, communication channels, and any upcoming training or onboarding activities they’ll need to attend. Make sure to also outline any goals or objectives you have for the new hire and explain how their work will contribute to the overall success of the team and company.

Offer Support

Finally, it’s important to let your new hires know that you’re there to support them every step of the way. Let them know who they can reach out to with questions or concerns, and provide them with resources like training materials or onboarding guides to help them feel more prepared. Encourage them to ask questions and offer feedback, and let them know that you’re committed to their success within the company.

By following this structure, you can create an orientation email that is not only informative but also welcoming and supportive. Remember to keep the tone positive, friendly, and professional, and to emphasize how excited you are to have your new hires on board.

7 Sample Orientation Email Samples

Orientation for New Employee

Dear [Employee Name],

Welcome to our company! We are thrilled to have you on board and are excited about the contribution you will make to our growing team. This email is to inform you about our orientation process, which is designed to help you integrate smoothly into our working environment.

The orientation process will cover topics such as workplace expectations, your role in the company, policies and procedures, and any required training. You will be briefed on our core values, mission and vision, and the goals of our company.

We look forward to your first day with us and wish you all the best as you begin this exciting new phase of your career.

Best regards,

[Your Name and Title]

Orientation for Internship

Dear [Intern Name],

Welcome to our internship program! We are excited that you have chosen to work with us this summer and are eager to help you get started. This email is to inform you about our orientation process, which is designed to help you integrate smoothly into our working environment.

The orientation process will cover topics such as workplace expectations, your role in the company, policies and procedures, and any required training. You will be briefed on our core values, mission and vision, and the goals of our company.

We are confident that you will learn a lot during your time with us and have an enjoyable and fulfilling experience. We wish you all the best as you begin this exciting new phase of your career.

Best regards,

[Your Name and Title]

Orientation for Volunteer

Dear [Volunteer Name],

We are delighted that you have decided to become a volunteer with our organization. Your support and contribution are greatly appreciated and will help us achieve our goals. This email is to inform you about our orientation process, which is designed to help you integrate smoothly into our working environment.

The orientation process will cover topics such as the values and mission of our organization, policies and procedures, roles and responsibilities, and any required training. We want to ensure that you have an understanding of our organization and feel comfortable working with us.

We thank you for your dedication and willingness to help us make a difference. We look forward to having you on board and wish you all the best in your role as a volunteer with us.

Best regards,

[Your Name and Title]

Orientation for Newly Elected Board Members

Dear [Board Member Name],

Congratulations on your election to our board of directors! We are thrilled to have you serve on our team and look forward to your contribution in shaping the future of our organization. This email is to inform you about our orientation process for new board members.

The orientation process will cover topics such as the values and mission of our organization, governance and structure, policies and procedures, and strategic planning. You will be introduced to the current members of the board and senior management, and we will share with you any important organizational documents.

We appreciate your willingness to serve in this important role and look forward to working with you. We wish you all the best as you begin your term as a board member.

Best regards,

[Your Name and Title]

Orientation for Newly Admitted Students

Dear [Student Name],

Congratulations on your admission to our school! We are excited that you will be joining our community of learners and look forward to your contribution to our academic programs. This email is to inform you about our orientation process for new students.

The orientation process will cover topics such as academic policies and procedures, registration and course selection, campus services and facilities, and any extracurricular activities. You will be introduced to the faculty and staff and will have an opportunity to meet your fellow students.

We welcome you to our school and wish you a successful and fulfilling academic journey. We are here to support you in any way we can and look forward to getting to know you.

Best regards,

[Your Name and Title]

Orientation for New Clients or Customers

Dear [Client/Customer Name],

Welcome to our company! We are pleased that you have chosen to use our services and are committed to providing you with the best possible experience. This email is to inform you about our orientation process for new clients or customers.

The orientation process will cover topics such as our company values and mission, our range of services, our process for delivering services, and any policies and procedures that are relevant to you. You will have an opportunity to ask any questions you may have and meet with our staff members who will be supporting you.

We value your business and want to ensure that you are satisfied with our services. We look forward to serving you and wish you a great experience working with our company.

Best regards,

[Your Name and Title]

Orientation for New Members of the Academic Staff

Dear [Staff Member Name],

Welcome to our academic community! We are delighted that you have joined our faculty and look forward to your contribution to our teaching and research programs. This email is to inform you about our orientation process for new academic staff members.

The orientation process will cover topics such as the values and mission of our organization, our academic programs and courses, policies and procedures related to teaching, research, and service, and any resources that are available to you as a faculty member. You will have an opportunity to ask any questions you may have and meet with your colleagues and department heads.

We are excited about the talent and experience you bring to our institution and look forward to your contributions. We wish you all the best as you begin your journey with us.

Best regards,

[Your Name and Title]

Tips for Writing an Effective Orientation Email

With the rise of remote work and virtual onboarding, orientation emails have become essential in welcoming new team members and setting the tone for their experience. Here are some tips to keep in mind when crafting an effective orientation email:

  • Personalize the email: Address the recipient by name and make reference to their role or division. This will show that the email was created specifically for them and make them feel more welcome.

  • Introduce the team: It’s important for new team members to know who they’ll be working with. Include a brief introduction of each team member, along with their role within the company.

  • Provide important information: Don’t overwhelm the recipient with too much information, but do provide essential details such as office address, contact information, and any necessary login credentials.

  • Highlight company culture: Orientation emails are an opportunity to showcase your company’s values and culture. Include information about events, initiatives, or other activities that demonstrate what your company is all about.

  • Create a welcoming tone: The email should be warm, friendly, and inviting. Encourage the recipient to reach out with any questions or concerns, and make it clear that you’re there to support them throughout the onboarding process.

  • Include a call to action: It’s important to end the email with a clear call to action that prompts the recipient to take action. This could be as simple as asking them to confirm receipt of the email or to schedule their first meeting with their manager.

By keeping these tips in mind, you can create an orientation email that sets the tone for a positive onboarding experience and helps new team members feel welcome and supported.

Orientation Email Sample FAQs


What is an orientation email?

An orientation email is a message that organizations send to new employees to welcome them and familiarize them with the company. It outlines important information about company culture, policies, and benefits that new employees need to know.

What should be included in an orientation email?

An orientation email should include a greeting to welcome new employees, an introduction to the company culture, a summary of important company policies, an overview of employee benefits, and guidance on next steps.

Why is an orientation email important?

An orientation email is important because it sets the tone for a new employee’s experience with the company. It helps new employees feel welcomed and informed, which can lead to higher job satisfaction and better retention rates.

When should an orientation email be sent?

An orientation email should be sent to new employees shortly after they’ve accepted an offer and before their first day on the job. This gives them an opportunity to learn about the company and ask questions before they start working.

Who should receive an orientation email?

An orientation email should be sent to all new employees, regardless of their position or level of experience. This ensures that everyone has the information they need to be successful in their new role.

How should an orientation email be written?

An orientation email should be written in a friendly, approachable tone that reflects the company culture. It should be easy to read and understand, with clear headings and bullet points to break up the information.

What should new employees do after receiving an orientation email?

New employees should carefully read through the orientation email and follow any instructions provided. They should also reach out to their manager or HR representative if they have any questions or concerns.

What if a new employee doesn’t receive an orientation email?

If a new employee doesn’t receive an orientation email, they should reach out to their manager or HR representative to request one. It’s important that all employees have access to the information they need to be successful in their new role.

What if a new employee has additional questions after reading the orientation email?

If a new employee has additional questions after reading the orientation email, they should reach out to their manager or HR representative for clarification. It’s important to have open lines of communication to ensure that everyone feels comfortable and informed.

Thanks for Stopping By!

That’s it for the orientation email sample! We hope you found it helpful and that it offered some insight into how to create a clear and concise email for new hires. Remember to personalize your email and include all relevant information, so your new team member can hit the ground running. Thanks again for reading and be sure to check back soon for more tips and tricks!